Privacy Policy
How we safeguard your information, respect your privacy, and secure transactions.
Information We Collect
When you browse, create an account, or make a purchase on Kaleshi Aurat, we collect relevant information necessary to fulfill your orders and enhance your shopping experience:
- Contact Information: Name, email address, and phone number.
- Delivery Information: Shipping address, landmark, city, state, and pincode.
- Transaction Data: Order history, purchased items, size selections, and transaction references.
Payment Security
We prioritize the security of your financial details. All payments are processed through Razorpay, a PCI-DSS Level 1 compliant gateway.
How Your Information Is Used
- Processing, fulfilling, and dispatching orders via our courier partners (Delhivery).
- Sending automated order receipts, waybills, and tracking links via SMS and email.
- Providing customer support and coordinating exchange requests via WhatsApp and email.
- Maintaining site security and preventing fraudulent transactions.
Third-Party Service Providers
We only share your data with trusted logistics and infrastructure partners strictly needed to deliver your items:
- Courier Partners: Name, phone, and address are provided to Delhivery for doorstep pickup and delivery.
- Payment Partners: Secure tokenized session with Razorpay.
We never sell, rent, or trade your personal data to external third parties for advertising or marketing lists.
Your Rights & Contact
If you have any questions about our privacy practices, wish to update your stored contact details, or request account data removal, please contact our privacy desk at:
Email: support@kaleshiaurat.com